Refund Policy
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At UKIPTV, your satisfaction is our top priority. Learn about our transparent refund process, our 30-day money-back guarantee, and how we ensure a completely risk-free experience. 100% Risk-Free Purchase Guarantee
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Table of Contents
1. Introduction
At UKIPTV, we are committed to providing the highest quality streaming experience with 45,000+ live channels, 150,000+ movies, and 35,000+ series in stunning 4K/8K Ultra HD quality. We stand behind our service with a 30-day money-back guarantee on all subscription plans.
This Refund Policy outlines the terms and conditions for requesting a refund, eligibility criteria, and the process we follow to ensure your satisfaction. We believe in transparency and fairness.
2. 30-Day Money Back Guarantee
We offer a 30-day money-back guarantee on all UKIPTV subscription plans. This guarantee allows you to try our service risk-free.
- Full Refund: You will receive a 100% refund of your subscription payment.
- No Questions Asked: We don't require extensive explanations.
- Fast Processing: Refunds are processed within 24 hours of approval.
- All Plans Covered: Applies to 1-month, 3-month, 6-month, and 12-month plans.
3. Eligibility Criteria
- Refund request submitted within 30 days of original purchase date.
- Active account with UKIPTV at time of refund request.
- Subscription purchased directly from UKIPTV.
- No previous refunds for the same account.
- Account not flagged for abuse or Terms violation.
4. How to Request a Refund
Contact Support
Email or WhatsApp with your refund request.
Provide Account Details
Include registered email and subscription plan.
Verification
Our team verifies your account within 24 hours.
Refund Processed
Refund sent to original payment method.
5. Refund Processing Time
- Approval Time: 24 hours or less from request submission.
- Processing Time: 3-5 business days after approval.
- Bank/Card Processing: Additional 2-5 business days depending on provider.
- Crypto Refunds: Processed immediately after approval.
6. Exceptions & Limitations
- After 30 Days: Requests after 30 days may be declined.
- Abuse of Service: Accounts violating Terms may not be eligible.
- Chargebacks: Initiating chargebacks forfeits refund rights.
- Third-Party Purchases: Contact reseller directly for refunds.
7. Subscription Cancellation
- No Auto-Renewal: Service ends at conclusion of paid period.
- Early Cancellation: Access until end of paid period. No partial refunds outside 30-day window.
- How to Cancel: Contact support via email or WhatsApp.
8. Billing Disputes & Chargebacks
Contact us before initiating chargebacks. Chargebacks result in immediate account suspension and block future purchases. For billing concerns, email billing@ukiptv.app.
9. Contact Us
- Support Email: support@ukiptv.app
- Billing Inquiries: billing@ukiptv.app
- WhatsApp: +44 7532 814802
- Website: ukiptv.app
Need to Request a Refund?
Our support team is available 24/7 to assist you with any refund requests or questions.