An email edit and a password reset are different requests
CaixaForum+ lets users recover a forgotten password through a link sent to the registered email. Its separate email-change answer says that address is the unique user identifier and cannot be changed in place. Selecting password recovery therefore should not be expected to replace an old address with a new one.
The recovery link has a stated lifetime
The current help page gives the password-reset link 24 hours of validity. Use the most recent applicable message and avoid sharing it, because it is part of account access. If the link has expired, follow the service’s recovery route again rather than treating the old link as a permanent sign-in credential.
An unavailable mailbox needs the specified account route
For an email address that no longer exists, the FAQ describes closing the old user account and creating a new one with the desired address. Account closure is a separate action, so understand that route before selecting it. This article does not perform a closure or promise that lists, progress or other account data will automatically move to the replacement account.
Use support where the current state is unclear
The help page provides the CaixaForum+ support contact for unresolved sign-in issues. Explain whether the mailbox is unavailable, the password is forgotten or a recovery link expired. Those situations need different information. Keep passwords and reset links out of a public screenshot or an ordinary editorial enquiry.
Record the identity you actually use
Before moving between mobile, browser and television, keep the registered email associated with the working account. A different address can create a separate user relationship rather than reveal the old account’s state. Checking the identifier first avoids interpreting an empty profile on another account as proof that the service has lost the original viewing record.