
Read the personal date rather than assuming one national switch
DNS:NET’s transition page says affected IPTV customers receive a personal letter with their date and offer. It distinguishes this IPTV change from its cable television service. Read the actual product and date in the letter before concluding that a working CATV connection or an internet contract is being cancelled.
Choose whether to take the replacement offer
The publisher says the internet and telephone contract continue separately. Customers wanting waipu.tv book the offer through their personal route or DNS:NET; those declining the replacement do not need to cancel the ending old TV option themselves. Check the offer’s current conditions before choosing. A letter announcing the old product’s end is not evidence that the new account has already been activated.
Prepare a programme list before old access ends
DNS:NET explicitly describes the platforms as technically separate. Old recordings, favourites and settings are not automatically transferred and will not remain available after the change. Before the stated date, write down series and programmes you want to find again. Setting up a new series recording is a future instruction, not a way to recover a recording that stayed in the old system.
Check the actual receiver before replacing it
The transition help says Apple TV boxes and newer DNS:NET sticks remain usable, with the waipu.tv app installed from the appropriate store. Older incompatible Android boxes have a separate exchange route. Identify the model and app availability before assuming all existing hardware must be discarded. Complete registration with the activation information supplied for the new offer, then check the new guide and recordings settings deliberately.
Questions, answered
Will my old recordings appear automatically in waipu.tv?
DNS:NET says recordings, favourites and settings do not transfer between these separate systems.
Does the change also end DNS:NET internet and telephone?
The transition page says those contracts continue separately.