Identify which action you want to restrict
The official FAQ separates a rental-payment restriction from programme-rating controls. It says the PVR cannot block every rental through that payment setting: it can block use of DStv Account as the payment method, requiring the PG PIN to continue through that route. Credit-card rentals are outside that particular block. Do not assume one setting governs every possible payment choice.
Apply the distinction to a household example
Suppose an adult turns on the account-payment restriction and later sees an attempted card rental. That observation is not necessarily evidence that the setting failed; the publisher describes a narrower payment-method boundary. Review the actual method selected at checkout before trying to explain the result. The aim is to understand the configured control rather than infer a universal purchase lock from its label.
Film suitability uses another control
The page says the decoder’s PG settings apply to BoxOffice content and that a valid PIN is required to watch a film blocked by those settings. That is a viewing decision, separate from which payment method was used. A film being paid for does not demonstrate that it should ignore the decoder’s rating rule. Review payment and viewing conditions together when planning household access, while keeping the PIN private. No decoder setting, payment or film access was changed or tested for this article.