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Viewing journal

EE TV Zoom Interact and Zoom Pan enlarge different parts of the viewing experience

EE’s Zoom Interact enlarges guide and menu text; Zoom Pan magnifies an area of the picture. Neither function is documented as an on-demand-player zoom control.

Bitrate and resolution differ
Bitrate and resolution differ

Choose the thing that is too small

Start by identifying whether you need to read the television guide or inspect part of the programme picture. EE provides two zoom functions with different targets. Trying the wrong one can make a working feature appear ineffective: enlarged menu text is not intended to enlarge the live television image, and picture magnification is not a guide-reading tool.

Use Interact for the guide and menus

Zoom Interact increases text size in the guide and menus while allowing normal navigation. EE directs viewers to the ZOOM button, or the MORE menu on a TV Box Pro. It expressly excludes the live picture and on-demand players. Inspect the guide after enabling it, rather than judging the setting from a film that continues playing at the same size.

Use Pan to choose an image area

EE describes Zoom Pan as magnification of a selected screen area, with the remote arrows moving the position. Its instructions use two presses of ZOOM and then OK to confirm the position. This mode is unavailable in the television guide and on-demand players, so move to the appropriate viewing context before comparing the result.

Exit the mode before treating the layout as broken

Press ZOOM until the ordinary view returns. EE notes that switching the box off while zoomed can leave zoom active when it starts again. An unexpectedly enlarged interface after startup may therefore be a retained preference. Check the current zoom state before resetting the box, changing the television’s picture format or recreating the household’s accessibility settings.

Questions, answered

Can EE’s box zoom enlarge an on-demand player?

EE’s help excludes on-demand players from both Zoom Interact and Zoom Pan. Check the player’s own accessibility options instead.

Sources and further reading

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