Inspect the job that owns the missing copy
A season download is managed as a job, not just a row of unrelated files. If episodes disappear after viewing or new episodes arrive automatically, begin with that job’s settings. Record its target device, selected series or season and current options before creating another copy of the same queue.
Understand retention before cancellation
Emby’s Unwatched Videos Only option downloads unwatched items and removes them from the device as they are watched; the option does not apply to Folder Sync jobs. Automatically Download New Content and Item Limit separately determine whether new items are added and how many are kept on the device. Users can inspect their device’s jobs through Downloads in app settings and Manage Downloads, then edit the relevant job. These controls explain an ongoing queue’s behaviour without requiring cancellation.
Choose the scope of removal deliberately
Remove Download on a job deletes that job and all files copied as part of it. The documentation also provides a route to cancel individual items from the job’s edit screen. For example, someone who wants one episode removed from a ten-episode preparation should inspect that individual-item action rather than remove the whole season job. An administrator can manage jobs across users and devices under the dashboard’s Devices and Downloads settings, so identify whose queue is being changed. After editing, check the job settings and the destination’s remaining items; those two observations establish whether the intended scope was applied.
Questions, answered
Does Remove Download only stop future transfers?
No. On a job, Emby says it also removes all files copied as part of that job.