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Found a programme in the Freesat app? Check which app holds the download

The Freesat mobile app helps find downloadable programmes, then sends you to the broadcaster’s player. That player holds the download and applies its own programme rules.

HDR is not a subscription promise
HDR is not a subscription promise

Follow the programme into the named player

Freesat’s mobile download help says to browse On Demand, select a programme and continue into the broadcaster’s own application. The download occurs there. If you later search the Freesat guide for a saved file, you may be looking in the discovery interface rather than the application that stored it. Note the player named during the handover.

Check eligibility at the episode level

Freesat’s app terms describe an aggregation service and say content-provider terms apply within their applications. A programme appearing in discovery therefore does not establish that every episode can be downloaded. Open the intended full episode in the receiving player and inspect its download action, account requirements and current expiry information. A different downloadable programme is not confirmation for this one.

Prepare travel viewing in the holding app

Freesat advises downloading before leaving the UK rather than expecting an overseas internet stream or fresh download. Use the broadcaster player’s own instructions to verify the saved episode and its offline conditions before travel. Check that the intended episode, language and accessibility presentation are present. Discovery artwork alone cannot confirm that the file completed or will remain within its permitted window.

Keep recorder files separate from phone downloads

The current mobile FAQ says the Freesat mobile app cannot record programmes. Do not treat the phone’s download list as a copy of the set-top box’s recording library. If a saved mobile episode fails, report the broadcaster player, episode and download state to the relevant support route; include Freesat only where the discovery link itself is the stage that failed.

Questions, answered

Where does the download happen?

In the broadcaster’s player app, according to Freesat’s current help.

Does a Freesat discovery tile guarantee offline availability?

No. Confirm the episode’s download option and terms in the receiving player.

Sources and further reading

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