Identify the kind of audio you chose
A radio catch-up programme and a podcast can appear in the same application while living under different library views. Global’s FAQ directs viewers to Radio or Podcasts within My Library. If you remember the presenter but not how the programme was opened, return to its original page and establish whether it was a dated radio show or a podcast episode.
Use the dated radio programme route
Global describes choosing a station, date and show through Schedules and Catch Up, then using the show page to listen, download or subscribe. Those are distinct actions. Selecting a favourite show makes it easier to find again, but the action chosen still matters when preparing for a journey. Look for the completed episode rather than assuming the entire series was stored.
Check the library category before repeating the transfer
For podcasts, the help describes adding the podcast to the library and then downloading specific episodes. Switch to the corresponding category when looking for it. This is a navigation check, not a claim that an expired or incomplete transfer can be recovered. A programme tile in the wrong view may simply be hidden by the current selection.
Prepare offline listening deliberately
Global documents seven-day radio catch-up availability. Check the intended dated edition and its present state before relying on it for later listening. If an item still cannot be found, tell support which programme page you used, the selected action and the library category checked. That account is more useful than reporting that every favourite radio programme has disappeared.
Questions, answered
Are following a programme and downloading an episode the same action?
No. The documented show page offers separate actions.
Which My Library category should I inspect?
Use Radio for the dated radio-show route and Podcasts for podcast items.