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Viewing journal

A purchased film’s iTunes Extras may be absent from the Apple TV app on a smart TV

Apple limits iTunes Extras to eligible bought HD films and supported viewing routes. A smart TV’s Apple TV app is not one of its supported Extras players.

Superhero stories
Superhero stories

Look for the Extras badge on the film

Bonus interviews and behind-the-scenes material are not a universal feature of every film in the Apple TV app. Apple tells viewers to check the film’s description for the iTunes Extras badge. Establish that the particular purchase includes Extras before looking for a missing menu; a trailer or a description of bonus content from another release does not identify your edition.

Check the transaction as well as the title

Apple says the film must have been bought in HD to obtain the included Extras. The feature is unavailable with a rental. Check the purchase record and version rather than assuming that temporary access to the same main feature provides every accompanying item. This distinction matters when comparing a rented film with a previously purchased copy in the library.

Move to an Extras-capable route

Apple lists its mobile devices, Mac, Apple TV hardware and iTunes for Windows as supported ways to view Extras. It expressly excludes the Apple TV app on smart TVs and streaming devices. The presence of the main feature on a television therefore does not demonstrate that its app can display the purchase’s bonus-content interface.

Check the viewing orientation and connection

On iPhone or iPad, Apple instructs viewers to turn the device to landscape, display playback controls and select Extras. The feature also needs an internet connection, with mobile data enabled when that is the chosen route. Use these checks after establishing eligibility and device support; repeatedly downloading the main feature does not change an unsupported smart-TV app into an Extras player.

Questions, answered

Do iTunes Extras accompany an Apple film rental?

Apple says Extras require the bought HD version; they are not available with rentals.

Sources and further reading

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