Freely still shows the old regional news after a move
Freely sets regional channels using country and postcode information. After a move, check the device’s region before changing clock or subtitle settings.
The journal
The viewing journal — page 138
Practical reading about streaming, devices and the decisions behind a better prepared setup.
Seven days in the Freely guide does not promise seven days of every replay
Freely’s seven-day guide is a navigation window. A replay is indicated where the programme has a play icon and an available player route.
Freely subtitles stop after opening a player app: check the second control
Freely’s live MiniGuide subtitle switch and a broadcaster player’s subtitle setting have separate scopes. Check the control for the route now playing.
A spoken Freely guide and programme audio description do different jobs
Freely’s Accessible TV Guide can speak navigation and filter accessible programmes. That does not create audio description within every selected programme.
A newly announced Freely player is missing: check the platform update first
A launched partner player should appear automatically in Freely. If it is missing, check Freely’s own Software Updates route before searching for an unrelated app file.
Freely cannot hand off every programme to another television
Freely’s own help does not promise cross-device programme handoff. An individual broadcaster player may separately keep progress through its linked account.