Read the specific feature page
Peacock’s general accessibility overview describes Audio Description across supported devices. Its dedicated description help additionally lists older cable-box models that no longer support the feature. A broad overview should therefore be read together with that more specific qualification instead of assuming a title badge proves every old box can expose the track.
Identify the actual box
The dedicated list names models including Arris XG1v1, Samsung XG2v2 and Pace Xi3v2 with RDK 5.0 references, alongside other listed models. Compare the actual model identifier rather than the television brand or remote appearance. A box supplied by a cable provider is a different component from the display connected to it.
Keep title and device checks separate
Peacock says eligible episodes or films carry an Audio Description indicator and provides English (AD) in the Audio & Subtitle choices. The indicator addresses the content; the older-device list addresses the client. Both matter before treating a missing menu choice as a damaged account or assuming that another episode will repair a device limitation.
Use the service’s supported information
For an affected setup, consult Peacock’s current supported-device route and the actual account territory before relying on it. This is a source-based explanation of Peacock’s documented exception, not a UK availability or UKIPTV carriage claim. Report the box model and exact title if the behaviour differs, without promising a new purchase will universally solve the access need.
Questions, answered
Can a dedicated feature page qualify a broad accessibility overview?
Yes. Peacock lists specific deprecated boxes for this feature.
Does the programme badge alone establish device support?
No. Check the actual client model too.