Start with a device list for the household
Consider the television, another streaming box and any phone or tablet that a child may use. The same account appearing on all of them can make it seem as though every setting is shared. U’s FAQ explicitly says its parental PIN must be configured individually on each device. Account linkage is therefore not the same as confirmation that the local control is enabled.
Set the control on the screen being used
U places the parental-control PIN in its Account section and describes a four-digit code for Guidance-labelled programmes. Follow the controls actually shown on the intended device. Keep the code with the responsible adult rather than displaying it in a shared note on the television. A remembered setup on an old phone does not establish the state of a replacement device.
Verify the intended boundary
After setup, check that the application requests the PIN for a programme carrying the relevant Guidance label, without starting unsuitable material for a child as a demonstration. The useful result is that the control appears at the intended boundary. A PIN used only to unlock the television’s general settings may be a separate device-level control with a different purpose.
Recheck after changing how the family watches
If the household begins using another app installation or a different screen, inspect its local state again. Read programme advice as well; a PIN is an access control, not an explanation of every content concern. If the expected prompt is absent, report the device and application version to U and say which Guidance-labelled item was used for the check.
Questions, answered
Does using one U account automatically share the parental PIN?
U says the control must be set on each device individually.
Does a parental PIN replace reading programme guidance?
No. It restricts access at a label boundary; the advice explains the content.