Identify what you are trying to do
A phone can send a request to a television box without receiving a stream of the programme stored on its hard drive. Virgin Media documents both functions in TV Go, with different conditions. Successful remote scheduling therefore does not demonstrate that an existing recording will play while the phone is away from the household network.
Use the guide to request a recording
For a Virgin TV 360 customer, the documented scheduling route is Live TV, then Guide within the app. Choose the intended programme there. Keep the channel and episode in view when checking the request; a reminder, an on-demand play button and a scheduled box recording describe different actions, even when they refer to the same programme.
Return to the home network for recorded playback
The provider says 360 recordings can be watched in TV Go at home when the app is on the same network as the Virgin TV box. If a recording will not play while travelling, compare that requirement with your location before treating the file as missing. The service also offers other live and on-demand streams, whose presence does not extend this recording-specific condition.
A Stream Watchlist has a different purpose
Stream customers cannot make box recordings through TV Go. They can add programmes to a Watchlist that synchronises across their TV Go devices. That entry helps return to content; it does not store a hard-drive recording. Establish whether you have 360 or Stream before looking for a recording list that the particular box never created.
Questions, answered
Does remote scheduling mean my 360 recordings stream anywhere?
No. Virgin Media documents recorded playback at home on the same network as the box.