
The same box can become a different service
Virgin Media distinguishes the equipment from the software running on it. A V6 can receive the 360 software and a new remote without a physical box replacement. That makes it easy to assume the existing recording library will remain untouched. The upgrade guidance expressly says recordings and settings cannot be moved into the new service.
Review the library before starting
Before initiating the upgrade, open the existing recording list and identify programmes that still matter to the household. Watch those recordings first. Write down series names and any settings you want to recreate, rather than relying on the old menus remaining available. This is preparation for the service migration, not a recovery process after it has completed.
Check a replacement episode rather than a series poster
Virgin Media mentions Catch Up and On Demand as possible ways to watch programmes afterwards, depending on the television pack. If that matters to your decision, inspect the actual episode and its current playback route beforehand. A series search result is insufficient evidence that every recorded instalment has an equivalent available to your account.
Identify every box in a mixed setup
The provider describes different arrangements for TiVo, V6 and mixed households. A TiVo may be physically replaced, while a V6 is upgraded and additional TiVo boxes become mini boxes. Stream uses similar software but has no recording hard drive. Identify which equipment holds the recordings before treating delivery of a new remote as a minor accessory change.
Questions, answered
Will retaining the V6 hardware preserve its recordings?
No. Virgin Media’s 360 upgrade guidance says the existing recordings and settings cannot be moved, including the V6 software-upgrade route.