Distinguish absent comments from an absent video
A video can play while its comments are unavailable. Before accusing a creator of deleting discussion, check the relevant viewing mode and whether the same behaviour affects other uploads. Record the actual message if one appears. A comment count without visible discussion and a video that cannot be opened are different observations that should not be combined into one vague loading complaint.
Review YouTube’s documented restriction scope
YouTube says comments cannot be viewed while Restricted Mode is enabled. The mode may be chosen locally or applied by an institution’s administrator. Its content-restrictions diagnostic page identifies relevant account or network restrictions, and some mobile providers also apply filtering. YouTube separately states that Restricted Mode is not the same as age-restricting an individual upload. The source of the restriction matters before deciding who can change it.
Use the appropriate responsible person
For example, someone watching on a university-managed connection should inspect the restriction information and contact the responsible administrator if clarification is needed. Do not try to evade a policy or treat a locked control as a reason to install an unknown proxy. On a personal setup, review the intended setting deliberately, keeping any family supervision requirements in place.
Keep the conclusion proportionate
Finding Restricted Mode enabled provides a documented explanation for hidden comments in that context. It does not establish why a particular creator moderated a different discussion or why every loading issue occurs. Record the device, browser profile and restriction source when asking for help. If the mode is off and the symptom remains, continue with the actual error rather than repeatedly changing an unrelated age setting.
Questions, answered
Does Restricted Mode mean the creator deleted the comments?
No. YouTube documents hidden comments as a consequence of the viewer’s Restricted Mode context.