Start with current RTHK documentation
The broadcaster’s app information now has a 2026 On The Go route, and its August 2026 store description presents one application for radio and television. Earlier Screen and TV pages remain publicly indexed. They can explain historical names and features without establishing that an old app is still the recommended installation. Follow the current RTHK page to the relevant store and confirm the publisher.
Select television rather than radio
The combined app’s broader scope makes the medium an important first choice. A radio service may play correctly without a television picture. Older official TV documentation identifies RTHK TV31, TV32, TV33, TV34 and TV35; keep the actual channel number when comparing a programme guide. A general RTHK label is insufficient to establish which television schedule should be showing.
Check optional tracks on the recording
The current publisher mentions optional audio and subtitles for catch-up. Optional means the chosen programme needs inspection; it does not establish the same tracks for every live channel or every episode. Open the specific recording and check its available labels. If a viewer needs a particular spoken or written language, test that exact version before moving the session to a different television or sharing a broad channel link.
Use a precise migration or playback question
Record the application name, version, store publisher and programme route. If an old tutorial points to Screen while current guidance points to On The Go, resolve that identity first rather than treating it as a channel outage. Public RTHK information does not confirm UKIPTV.app carriage or transfer optional tracks into another player. For a fault, include the TV channel number, programme date and whether the issue concerns live output, catch-up, audio selection or captions.