iPhone, iPad and Mac · Research guidance. Instructions are based on publisher guidance; a UK IPTV account was not tested on this platform.
Identify the exact application
Record the app name and developer before choosing an update. Several applications can use similar words or artwork, so the familiar appearance of a card is not enough. An update should be tied to the installed product you intended to use, rather than a different app that happens to appear in search.
Use the appropriate App Store screen
Apple’s current instructions describe App Store, the account picture and App Updates on iPhone or iPad. On Mac, the App Store sidebar has Updates. Select Update for the intended app instead of reinstalling everything. These instructions concern apps supplied through the App Store, not every application that can run on a Mac.
Keep outside-store apps separate
For Mac applications obtained outside the App Store, Apple directs users to the developer for update help. Follow that publisher’s legitimate distribution route and check the supported operating system. Do not substitute an unrelated download simply because the app is absent from the store’s update list.
Check the changed software state
After the update finishes, reopen the app and record its version where available. Reproduce the original task once and retain any new error. Updating application software is distinct from the service account, its subscription term and any player licence. If a payment prompt appears, identify which product it concerns before assuming another viewing plan must be bought.
Questions, answered
Where do Mac apps obtained outside the App Store get update help?
Apple directs users to the app developer.
Is an app update necessarily a service subscription renewal?
No. Identify the product and account involved in any payment prompt.