Chrome and Firefox desktop · Research guidance. Instructions are based on publisher guidance; a UK IPTV account was not tested on this platform.
Give the reset a specific purpose
A broad browser reset should answer a defined problem after narrower observations. Record the reproducible symptom and the changes already tried. Mozilla explicitly suggests Troubleshoot Mode before Refresh. A reset is different from reloading a webpage or restarting the app, even when the button sounds familiar.
Read the Chrome scope
Google says a Chrome settings reset preserves bookmarks and passwords but changes several preferences, including content settings, site data and extensions or themes. Some settings, including certain font or accessibility choices, are not fully reset. Read the current confirmation and signed-in scope rather than describing the action as either deleting everything or changing nothing personal.
Read the Firefox scope
Mozilla says Refresh creates a new profile and retains essential data such as bookmarks and passwords while removing add-ons and customisations. Website permissions and some preferences are affected. Accessibility customisations can need re-creation. Keep a note of settings and tools you rely on before choosing the action.
Prepare recovery without exposing secrets
Save unfinished work and keep legitimate website sign-in and recovery routes available. Do not publish a password export or an old profile folder as a support attachment. Mozilla notes that its Old Firefox Data folder contains sensitive information. Treat any retained local material according to its actual contents.
Check one result afterwards
If you deliberately proceed through the browser’s documented flow, repeat the same original action after the restart. Re-establish needed accessibility and privacy choices thoughtfully. A successful result shows a useful change in that environment; it does not identify one cause automatically, certify a website or promise that every programme has been tested.
Questions, answered
Does Chrome’s reset delete saved bookmarks and passwords?
Google says those are preserved.
Can Firefox Refresh affect accessibility customisations?
Yes. Mozilla warns that they may need to be added back.