The warning applies to the desktop route
ARTE’s 6 October 2026 help explains a programme warning saying that the title is available for streaming only. For affected films, the publisher cannot provide a desktop download or playback in the desktop offline player. It says the warning appears on the programme page and again during the purchase path. Read that restriction before interpreting a missing download button as an incomplete payment.
The offline library can show an unusable desktop entry
The same help describes a specific symptom: the online library offers only Regarder, while the title can appear in the offline player’s library without any available action. Its presence there does not demonstrate that a desktop file is waiting to download. This is a title-rights distinction, rather than an instruction to reinstall the desktop application repeatedly.
Mobile and tablet downloads are separately described
The publisher explicitly says the affected films can still be downloaded and played through its iOS and Android applications for phones and tablets. Its broader viewing guidance repeats that qualification. A restriction on the computer therefore should not be reported as a universal ban on all downloads for that programme. Use the supported mobile application and the existing account’s eligible library entry if that route suits the intended viewing. For a continuing problem, name the film, the warning and the actual device. No order or download was tested here, and the mobile exception does not turn a protected download into a transferable desktop file.