The deletion reaches the shared account
The publisher’s deletion help directs the viewer from the VOD account’s personal-information area to arte.tv to complete MonARTE deletion. It explicitly warns that the action also deletes the arte.tv user account because these are one account. Its October 2026 sign-in guide likewise describes authorising an ARTE account for ARTE VOD and then using the same email across the ARTE services.
Purchased-film access is part of the consequence
The deletion article also states that deleting the account causes loss of access to VOD purchases. A person trying only to free computer storage should therefore distinguish that action from deleting a downloaded copy in the offline player. ARTE’s separate file-removal instructions say local deletion leaves the programme in the video library. These are materially different operations despite both interfaces using a delete control.
Identify the intended result before choosing the control
For example, an old download occupying disk space does not establish a need to remove the shared account. Conversely, closing the account is more than hiding a film from one computer. Check which screen is open and which outcome is intended: local storage cleanup or account closure. If the concern is an unidentified account or missing purchase, preserve the original order details and consult publisher support before treating deletion as a diagnostic reset. This article explains the documented scope of those controls; no account was deleted, local file removed or purchase recovery tested.
Sources and further reading
- support.boutique.arte.tv — hc/fr/articles/11162315492252 Supprimer mon compte
- support.boutique.arte.tv — hc/fr/articles/11442755000988 Cr%C3%A9er un compte ou se connecter %C3%A0 mon compte ARTE
- support.boutique.arte.tv — hc/fr/articles/14397819892636 Supprimer un programme t%C3%A9l%C3%A9charg%C3%A9 sur le lect