Open the website’s account controls
Zattoo’s April 2026 support article puts PIN management on its website rather than in mobile or television apps. Sign in there, open Settings, Manage My Account, My Account and PIN management. The screen requests the current Zattoo account password. This is a management operation, distinct from entering a viewing PIN on the television when a protected programme is selected.
Identify which password the screen expects
For accounts created through Google, Facebook or Amazon without an independent Zattoo password, the publisher directs viewers to its password-reset route to establish one first. A social service’s password should not be assumed to be the missing Zattoo credential. Keep the intended account selected so the new password belongs to the subscription and viewing history you actually mean to manage.
Treat hidden Apple email as a separate case
The same article gives different instructions where Sign in with Apple hid the email address: contact Zattoo with the generated account address and the address intended for the account. That is not an instruction to guess another household email or create a new paid account. Follow the current official contact process, and keep both addresses private rather than posting the account identifiers publicly.
Check the resulting control deliberately
The website can display, change or disable the PIN according to the article. Choose the action that matches the household’s actual intention; changing a forgotten code and removing the protection are different decisions. After the intended change, check the protected programme on the correct signed-in television. This article reports the publisher’s sequence and exceptions without inspecting an account or testing a PIN.
Questions, answered
Should I enter my Google password as the Zattoo account password?
The publisher directs social-login accounts without a Zattoo password to establish one through its reset route.
Can I manage this PIN inside the TV app?
The cited support article places PIN management on the website.