Privacy Policy
Your Data Protection Commitment
At UKIPTV, we take your privacy seriously. Learn how we collect, protect, and manage your personal data with industry-leading security measures and full compliance with GDPR, CCPA, and other global privacy regulations. Your data never sold to third parties
Trusted by 87,000+ customers who value their privacy
87,000+ customers trust us with their data
Table of Contents
1. Introduction
Welcome to UKIPTV ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ukiptv.app, use our services, or interact with us.
By using our services, you agree to the collection and use of information in accordance with this policy. We use your data to provide and improve our services. If you have any questions about this Privacy Policy, please contact us.
2. Information We Collect
We collect information that you provide directly to us, information automatically collected when you use our services, and information from third parties.
Personal Information You Provide:
- Account Information: Name, email address, username, password, and payment details.
- Contact Information: Phone number, mailing address, and communication preferences.
- Support Communications: Information provided when contacting customer support.
- Payment Information: Billing details and transaction history.
Information Automatically Collected:
- Usage Data: IP address, browser type, device information, pages visited.
- Cookies & Tracking Technologies: We use cookies to enhance your experience.
3. How We Use Your Information
- Providing Services: To create and manage your account, process payments, and deliver our IPTV services.
- Customer Support: To respond to your inquiries and provide technical assistance.
- Service Improvement: To analyze usage patterns and enhance user experience.
- Communications: To send service updates and important notifications.
- Security & Fraud Prevention: To protect our services from unauthorized access.
4. Data Security
- 256-bit SSL Encryption: All data transmitted is encrypted.
- Secure Servers: Protected by firewalls and intrusion detection systems.
- Access Controls: Only authorized personnel have access.
- Regular Audits: We conduct regular security audits.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will remove your personal information from our active databases.
7. Third-Party Services
We may share your information with trusted third-party service providers including payment processors, analytics providers, and hosting services. We do not sell your personal information to third parties.
8. Your Rights (GDPR & CCPA)
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate information.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Limit how we use your data.
- Right to Data Portability: Receive your data in a machine-readable format.
- Right to Opt-Out: Unsubscribe from marketing communications.
To exercise any of these rights, please contact us at privacy@ukiptv.app. We will respond within 30 days.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. International Data Transfers
Your information may be transferred to servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date.
12. Contact Us
- Privacy Email: privacy@ukiptv.app
- Support Email: support@ukiptv.app
- WhatsApp: +44 7532 814802
- Website: ukiptv.app
Your Privacy Matters to Us
If you have any questions about how we protect your data, our team is here to help 24/7.