Identify the package relationship
The broadcaster has a specific answer for EXTRA subscribers using TELUS or Koodo. It says a Radio-Canada account can be linked to one package at a time and directs creating a second distinct account for ICI RDI. That is the documented exception relevant to this partner arrangement. Do not treat a working EXTRA login as proof that the additional RDI offer has already been attached.
Use a different email for the second account
The RDI help explicitly describes two separate profiles with two different email addresses. Radio-Canada’s account guide requires an email, password, profile details and emailed validation to finish registration. Use the second address deliberately and complete validation before expecting it to serve as the new viewing identity. A second display name inside the original account is not the documented second-account route.
Attach the desired offer to the intended identity
After the new account is created, Radio-Canada directs it to ici.tou.tv/abonnement-rdi. Its guidance allows subscription through the website or supported applications, including mobile and connected-TV routes. Read the actual offer on that route before completing any transaction.
Keep the two viewing records separate
The broadcaster warns that favourites and viewing history do not synchronise between the two accounts. Before switching on a shared television, decide which package and identity you need for that session. Keep useful bookmarks with that account instead of expecting the other account’s list to appear. These separate saved records are a stated consequence of the workaround, rather than evidence that synchronisation has failed.