Start the code on the television
Open the ICI TOU.TV app, use Connexion and Me connecter, and leave its activation code visible. The broadcaster explicitly offers an alternative for viewers who cannot scan the QR code or do not have a mobile phone. An ordinary web browser on a computer, tablet or another phone can complete the process.
Use the address for that device
Radio-Canada lists tou.tv/appletv for Apple TV, tou.tv/firetv for Fire TV, tou.tv/helixtv for Helix, tou.tv/roku for Roku, tou.tv/samsung for Samsung, tou.tv/lg for LG and tou.tv/androidtv for Android or Google TV. Enter the relevant address directly in the browser’s address bar. The help distinguishes this from putting the address into a search engine and selecting an unrelated result.
Confirm the intended Radio-Canada account
Enter the television code and choose Valider le code. Then sign in with the account associated with the intended subscription. If the browser already has an account open, the page offers Compte actif or Me connecter avec un autre compte. Read that choice carefully on a shared computer: accepting an existing browser session is not the same as confirming it is the household’s subscribed identity.
Complete account validation when creating a new identity
Radio-Canada’s account guide requires the emailed validation code to finish creating an account. It provides Renvoyer le code if needed and says an unvalidated registration is not complete. Once the television activation finishes, the television connects automatically. Keep the device activation code and the separate emailed account-validation code in their appropriate screens rather than treating them as interchangeable numbers.