Look for described audio on the television route
Télé-Québec’s help, updated on 26 October 2026, says vidéodescription is available on compatible televisions. Enable or disable it through the television’s audio settings; the exact procedure varies with the model. For cable or satellite viewing, the broadcaster says the setting is generally made on the decoder instead. Check the receiving equipment used for that broadcast rather than assuming the website’s player controls the box.
Recognise the on-demand description limitation
The same notice explicitly excludes video-on-demand content from current vidéodescription availability. Moving to an on-demand copy therefore is not the documented route for obtaining that audio. Its separate sign-language answer also says sign interpretation is not currently offered for on-demand content. These are two distinct access needs, and neither should be promised merely because a programme has a caption button.
Activate captions in the video player
Télé-Québec says all its programmes offer captions, displaying dialogue and some sound information. Use the caption control in the player or application, generally marked CC or with a speech-bubble symbol, to enable or disable them. This is a text display control; it does not turn on the spoken description handled by compatible television equipment.
Plan around the current caption language
The broadcaster’s current language FAQ says platform captions are offered in French only. Selecting CC should therefore not be presented as a way to obtain an English translation or a sign-interpreted edition. Choose the actual access route needed: the receiving equipment’s described-audio setting for compatible television viewing, or the player’s French caption control for the text option currently documented online.
Sources and further reading
- entreprise.telequebec.tv — foire aux questions/plateforme et emissions/videodescription plateforme visionnement
- entreprise.telequebec.tv — foire aux questions/plateforme et emissions/sous titrage emissions tele quebec
- entreprise.telequebec.tv — foire aux questions/plateforme et emissions/activer sous titres langues
- entreprise.telequebec.tv — foire aux questions/plateforme et emissions/description langue des signes emissions